About TickTap
TickTap is a simple, independent ticketing service for local events: gigs, club nights, comedy, whatever's happening near you. Buy in one tap, get your ticket straight away, show the QR at the door. No account, no app, no faff.
Why we built it
Buying a ticket to a local event shouldn't mean an account, a password, a waiting room and a page of fees. We wanted something fast and fair: a clean checkout, an instant ticket in your inbox, and a booking fee that's easy to understand. For the people putting events on, we wanted listing an event to be quick, and getting paid to be straightforward.
Who we are
TickTap is a new, UK-based business. Right now we trade as a sole trader under the name “TickTap”. We're not a limited company yet, as we're still getting started. That doesn't change how carefully we handle your money or your tickets; if anything, it means you're dealing with real people who care about getting it right.
How we handle money
This matters, so we'll be plain about it. When you buy a ticket:
- The money you pay is held in a separate holding account, kept apart from our own running costs.
- The ticket face value is owed to the event organiser. It's ring-fenced and paid out to them, normally after the event has happened.
- The only part we keep is the booking fee. That's how we cover costs and keep the lights on.
Payments are processed by Stripe, a global payments provider. Your card details go straight to Stripe and never touch our servers.
How a ticket works
After you pay, your ticket is a live page with a unique QR code, and we email you a copy with a PDF attached. At the door, staff scan the QR; each code is valid for one entry, and once it's scanned your ticket shows as used. That's it.
Putting on an event?
If you run events, you can list one with TickTap, set your prices and capacity, and watch sales come in from your dashboard. We review every event before it goes on sale. Head to the selling tickets on TickTap page to get started, or read the Organiser Agreement for the details.
Get in touch
Questions, problems, or just want to say hello? Email bookings@ticktap.co.uk. It's one inbox for everything, and we usually reply within a working day.