Safety and reporting a concern
If you’re worried about an event, a listing or someone’s safety, here is who to contact.
- Questions?Contact us or email bookings@ticktap.co.uk.
- Other policiesTerms · Privacy · Refunds · Fees · Complaints
In an emergency
If someone is in immediate danger, call 999. For non-emergency police matters, call 101.
Safety at events
The organiser is responsible for running the event, including licensing and safety. At the event, speak to the organiser, venue staff or security. Organisers must comply with licensing, safety, accessibility and consumer-protection obligations for their event.
Reporting a listing or account
If you think an event or listing on TickTap is illegal, unsafe, fake or breaks our listing rules, email bookings@ticktap.co.uk. Please include the event link and what concerns you.
We act on what happens on TickTap. See our On-site and Off-site Policy.
Fraud and suspicious messages
TickTap will never ask for your card details by email. If you get a suspicious message claiming to be from us, don’t click any links and forward it to us. If you think you’ve been the victim of fraud, contact your bank and report it to Action Fraud (England, Wales and Northern Ireland) or Police Scotland on 101.
What we do
We look into every report. We may contact the organiser, pause or remove a listing, or close an account, as set out in our Terms. Where the law requires it, we may share information with the police or another lawful authority.